2018 Knowledge Exchange Series – Ontario

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2018 Knowledge Exchange Series – Ontario

March 28 2018 @ 09:30 am - March 28 2018 @ 04:00 pm

Event Details

Looking at an electric motor, you would think someone stole half the machine – along with half of your repair shop’s business.

With the rise of electric cars, automotive service providers (ASPs) may experience significant reductions in vehicle service and maintenance volume. Cars are being equipped with telematic systems that give OEMs the ability to connect wirelessly to vehicles in order to send and receive information.

Car owners could have fewer options of where they take their car to be serviced and a free and competitive auto care marketplace could be threatened.


AIA Canada’s Ontario Knowledge Exchange Series will:

  • Address the impact of technological disruption on aftermarket businesses,
  • Explore technical and regulatory issues related to the deployment of connected and autonomous vehicles,
  • Discuss the battle of data ownership and the dilemma the aftermarket faces surrounding access to vehicle data and,
  • Address the shortfall of automotive technicians equipped to handle connected and autonomous vehicles and the need for digital skills.

Vehicle manufacturing cannot enter the 22nd century while the aftermarket remains in the 21st century


Program at a Glance

9:30 am – 10:00 am
10:00 am – 10:15 am
10:15 am – 10:30 am
10:30 am – 11:00 am
11:00 am – 12:00 pm
12:00 pm – 1:00 pm
1:00 pm – 1:30 pm
1:30 pm – 2:30 pm
2:30 pm – 3:00 pm
3:00 pm – 4:00 pm
4:00 pm
Registration & Breakfast
Welcome Remarks
Jean-Francois Champagne –  AIA Canada and the future
France Daviault – 2017 CASIS Survey | Ben Lalonde – ASP Council’s role & 2018 priorities
Michel Julien – Who needs reprogramming?
Lunch & Networking Opportunity
Andrew Shepherd – AutoConnect and the aftermarket labour challenge
Andrew King – Preview of the Outlook Study
Ryan Mallough – Bill 148
Panel Discussion: What’s Keeping You Awake at Night?
Closing Remarks



Ben Lalonde – Your National Automotive Service Provider

The ASP Council brings together the automotive service and repair sector with the aftermarket parts manufacturing, distribution and retail networks in hopes to develop inclusive and comprehensive strategies to address industry concerns such as skilled labour, emerging technologies, public image, and access to repair and service information.

Ben Lalonde will discuss the role of the AIA Automotive Service Provider Council and share with you its 2018 priorities.


Andrew King – Preview of the Outlook Study

Andrew King will provide an outlook for the Canadian automotive aftermarket,
so you’ll walk away with insight into the market dynamics that will shape the
automotive aftermarket in the coming years.


Ryan Mallough – Bill 148

Ontario’s sweeping labour reforms are about more than just the $15 minimum wage. How could this impact your business?

Ryan Mallough brings to you insight on the changes of the Employment Standards and Labour Relations Acts and how such changes impact your day-to-day business.


Michel Julien – Who needs reprogramming?

A well-known expert in the field of vehicle technology and reprogramming,
Michel Julien explains WHY shops NEED to understand how to access OE repair sites,
how to turn your shop into a facility that can focus on vehicle repair and reprogramming,
and what will happen to the industry if status quo remains.

Hotel Accommodations

Reserve your hotel room

Aloft Vaughan Mills
151 Bass Pro Mills Drive
Vaughan, ON L4K 0E6


A special room rate of $145 has been reserved.

Hotel Reservations: 1-866-716-8143 (please specify the “Automotive Industries room block” to receive the group rate)


Guestroom cut-off date:  Friday, March 16, 2018 – 4PM





Complete the form and fax to 613-728-6021 or click here to register online.

For assistance with registration, please contact: Tawny Myers at 800-808-2920 ext 230 or email: tawny.myers@aiacanada.com


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Join the Conversation!



March 28
09:30 - 16:00
Event Category:


Bellagio Event Space
8540 Jane St
Concord, ON L4K 5A9 Canada
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