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Career Choices

The car care industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths.

Car care is a global industry that offers many opportunities and fosters portable skills you can take with you to any position. Below are examples of dynamic career choices available to you in the auto care industry.

Select your preferred career below to learn about the position and the opportunities that are waiting for you in the auto care industry.

Executives | Sales and marketing | Support Staff | Shops and Training

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Executives

The auto care sector is made up of small, entrepreneurial companies, large multi-national corporations, and everything in-between. If you’re a strategic thinker, enjoy networking, aren’t afraid to ask the hard questions and enjoy the challenge of turning a group of employees into a team of top performers, then a job as an executive in the auto care market is waiting for you.

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Sales and marketing

Whether it’s the companies that supply them or the automotive repair shops themselves, to be successful every company in the automotive aftermarket needs a team of creative minds behind them to come up with campaigns to introduce a new product to market, promote their brand, draw attention to their products key features and benefits, and devise social media strategies that increase demand for their product or service. If you’re creative and have an innate ability to simplify complex ideas and communicate them to others, can think outside the box, love to work to deadlines, and like the idea of playing a significant role in your employers success, then think about an exciting sales and marketing career in the automotive aftermarket.

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Support staff

When most people think of the automotive aftermarket, they think of the repair shop where they take their car to get serviced or repaired. But before a service technician can replace an oil filter or broken axle, that part first needs to be manufactured, shipped to a warehouse and then sold and delivered to the shop.So whether you’re just starting your career, or looking for a change in direction, the next time you find yourself at a repair facility, think about the thousands of people standing behind your repair technician who take pride in making sure you and your car get back out on the road as quickly as possible – and ask yourself, “Which department will suit me best”.

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Shops and training

Auto repair technicians are responsible for the inspection, maintenance, and repair of a wide variety of motor vehicles. If you have an obsession with all things automotive – or maybe you just have a knack for problem solving – consider a career as an automotive repair technician. While it can be a difficult job at times, it’s also a highly rewarding one.

Production Support – Supplies materials and cleans work areas and equipment; makes sure the assembly line remains in good, working order; skilled in a wide range of areas to maintain equipment such as electrical equipment, fluid and hydraulic power machines, mechanical equipment, and welding and fabrication machines. Performs product delivery to warehouse distribution centers.

  • Over-the-Road Driver – Drives large commercial trucks across state lines to deliver product.
  • Purchasing Department – Responsible for purchasing material and supplies from vendors. Prepare purchase orders based on approved requisitions.
  • Maintenance Crew – Supplies material and tools, cleans work areas and equipment.
  • Industrial Machinery Mechanic – Fixes any equipment problems in their assigned section of the plant or factory.

Production Specialist – Runs and operates various machines that produce an array of motor vehicle parts and monitors computer-controlled systems that operate machines. Some production workers specialize in one type of machine while others specialize in multiple types.

  • Team Assembler – Works in a team and performs a variety of tasks that includes routine work on the product or part being manufactured.
  • Machinist – Produces precision metal parts too small to be made with automated machinery.
  • Metal and Plastic Worker – Runs computers, programmable devices and machines that mold and cut metal, plastic and glass parts.
  • Welder – Operates welding machines and performs welding tasks that can’t be produced with automated machinery.
  • Grinder and Polisher – Uses hand tools or power tools to sand and polish metal surfaces.
  • Painter – Paints surfaces of product or part.
  • Tool and Die Maker – Produces, maintains and repairs machine tools, dies, overhead conveyors and other special devices used in machines.
  • Inspector / Tester – Conducts checks to ensure that parts meet quality and safety standards. Inspects raw materials and checks parts for defects.

Research Developer / Designer – Conducts extensive research and testing of vehicle parts prior to the time the parts are assembled in the manufacturing plant. Engineers and plans parts that will gain popularity in the market. Researches more fuel-efficient car parts and technologies.

  • Engineering Technician – Prepares specifications for materials, devises and runs tests to ensure product quality and devises ways to improve manufacturing efficiency. Tests to see if product meets safety, quality and environmental standards. Tests product in different driving conditions.
  • Mechanical, Electrical and Industrial Engineer – Oversees the building and testing of transmissions, brakes, suspensions and other mechanical and electrical components. Uses computers and other assorted tools to determine whether each part meets cost, safety, performance and quality specifications.
    • Mechanical: Designs improvements for engine, transmissions and other working parts
    • Electrical: Designs vehicle’s electrical and electronic systems.
    • Industrial: Designs an efficient plant layout used to manufacture parts.
  • Commercial and Industrial Designer – Uses artistic talent, computers and information on product use, marketing, materials and production methods to create parts that will make the vehicle competitive in the marketplace. Uses sketches and computer-aided design techniques to create models of vehicle parts.
    • Lead Designer: Performs regular design activities and manages day-to-day activities of the design team.

Management – Establishes guidelines for the design of motor parts and serves as public representatives for the company. Determines if vehicle parts will satisfy repair shop and consumer demand, meet various regulations and prove economically practical to make.

  • First Line Supervisor – Oversees production staff.
  • Plant / Production Manager – Oversees manufacturing processes and procedures including staffing, scheduling, quality control and inventory. Ensures the flow of materials and parts between or within plant departments. Oversees health, environmental and safety processes of the plant.
  • Industrial Production Manager – Oversees first-line supervisor and plant manager.
  • Quality Manager – Manages total quality of the programs, policies and initiatives. Analyzes, develops and improves product quality, customer service programs and customer relationships.
  • Engineering Manager – Oversees entire engineering program, which includes product design, product launch and plant support. Develops high value and cost effective designs and systems for parts based on engineering, manufacturing and computer capabilities and requirements.

Executive Level – Leads the company by creating and communicating the company’s vision and mission, provides leadership, develops corporate strategies, creates and reviews goals and makes final decisions.

  • Division Vice President – Oversees the operations of a given number of districts or departments in a geographic area.
  • Vice President – Vice President of (manufacturing facility, company), Division Vice President, Chief (Operating Officer, Financial Officer, Intelligence Officer, Executive Officer), President
  • Chief Financial Officer – Oversees the financial operations of the company, including accounting (Accounts Receivable and Accounts Payable).
  • Chief Information Officer – Oversees the Information Systems for the company including the help desk, computer systems and phone systems.
  • Chief Operating Officer – Manages the day-to-day operations of the entire company and reports to the CEO
  • Chief Executive Officer – The highest ranking corporate officer of an entire company, oversees the entire management of an organization. Works with a board of directors to achieve the company’s strategic goals.

Product Delivery – Selects product; picks up, transports and drops off packages in a small or urban area. Transports parts and product from the distribution centers to businesses or consumers.

  • Route Delivery Driver – Selects product; picks up, transports and drops off packages in a small or urban area. Transports parts and product from the distribution centers to businesses or consumers.

Distribution Center Teammate – Operates machinery used to ship and receive parts and product; handles scanning and computer work; paperwork; loads and unloads trucks; stacks, picks & palletizes finished products. Counts, replenishes and rotates parts and products in the warehouse. Fills requisitions, work orders or requests for materials, and assembles customer orders from stock.

  • Material Handling Clerk – Monitors information and product to keep the company and supply chain on schedule.
  • Receiving Clerk – Handles all inbound product, handles scanning and computer work. Verifies and keeps track of incoming shipments.
  • Shipping Clerk – Handles and packages product for will call pick-up and shipping out.
  • Inventory Clerk – Monitors the distribution of incoming parts for quality and storage purposes. Prepares and maintains records of parts and products and handles any discrepancies.

Customer Service – Assists customer with product inquiries. Issues credits, handles shipping problems, complaints, catalogs and special orders.

  • Customer Service Support – Assists customer with product inquiries. Issues credits, handles shipping problems, complaints, catalogs and special orders.
  • Information Clerk – Provides administrative and clerical support.
  • Catalog Personnel – Distributes catalogs and collateral material to stores or customers.
  • Advertising Specialist – Develops point of purchase displays and collateral material.

Management – Monitors, analyzes and promotes the operational success of a distribution company to achieve strategic goals of the company. Oversees the daily operations of the distribution center and its employees to ensure the successful development and production of the company. Includes budgeting/financial administration, functional/operational administration and staff management.

  • Purchasing / Product Manager – Orders all product (delivery & services) for the company. Oversees the inventory, buying and pricing of products and parts.
  • Warehouse Supervisor – Supervises the daily work schedules of warehouse workers. Supervises employee productivity and assigns specific responsibilities.
    • Oversees delivery and distribution of warehouse parts, products and accessories.
    • Works with Warehouse and Operations Manager to achieve distribution objectives.
    • Recommends changes in procedures to improve the operating efficiency of the unit.
  • Warehouse Manager / Operations Manager – Manages production, safety and efficiency of entire warehouse operation.
    • Plans, administers and directs all aspects of the company warehouse.
    • Oversees enforcement of all warehouse procedures and practices.
  • District Manager – Oversees a given number of WD centers in a given geographical area. Implements and enforces policies and programs for the area centers.

Executive Level – Leads the company by creating and communicating the company’s vision and mission, provides leadership, develops corporate strategies, creates and reviews goals and makes final decisions.

  • Vice President – Vice President of (Business Development, Store Operations), Division Vice President, Chief (Operating Officer, Financial Officer, Intelligence Officer, Executive Officer), President
  • Division Vice President – Oversees the operations of a given number of districts or departments in a geographic area.
  • Chief Financial Officer – In charge of the financial operations of the company, including accounting (Accounts Receivable and Accounts Payable).
  • Chief Information Officer – Oversees the Information Systems for the company including the help desk, computer systems and phone systems.
  • Chief Operating Officer – Manages the day-to-day operations of the entire company and reports to the CEO
  • Chief Executive Officer – The highest ranking corporate officer of an entire company, oversees the entire management of an organization. Works with a board of directors to achieve the company’s strategic goals.

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Warehouse Specialist – Oversees the smooth operation of a warehouse. Picks the customer’s order and accumulates the parts for shipping from the warehouse inventory. Often specializes in certain areas such as paint, body & equipment or machinery.

  • Customer Delivery Teammate – Delivers orders to commercial customers. Pulls part orders and answers inbound calls. Builds customer relationships through regular interaction of commercial customers.
  • Material Handler– Oversees incoming products and monitors inventory in the store.
  • Equipment Specialist – Oversees ordering and maintaining of parts pertaining to a specific equipment specialty. Conducts outside and inside tech support for the part or area they specialize in.

Customer Service – Interacts with customers to ensure that they are satisfied with the company’s products and services and plan to continue doing business with the company.

  • Returns Representative – Handles all incoming returns and credits back to customers.
  • Parts Specialist – Assists customer in ordering parts. Organizes process of ordering parts. Uses computers and sophisticated databases and programs to locate the necessary parts for the customer. Applies mathematical skills to determine which part will suit the measurements and dimensions of a particular vehicle. Provides cost estimates for parts or product to the customer. Conducts follow-ups to ensure customer is satisfied with the purchased product.
  • Customer Service Representative – Responds to incoming customer and sales force calls regarding orders and products.
  • Catalog Personnel – Distributes catalogs and collateral material to stores or customers.
  • Counter Professional – Assists customer at counter with retrieving parts, looking up parts and ordering parts.
  • Advertising Specialist – Develops point of purchase displays and collateral material.
  • Customer Service Manager – Oversees customer service operations. Monitors errors and coaches employees in error reduction. Establishes customer service practices.

Management – Supervises and coordinates activities of sales and other employees to meet company sales and profit goals.

  • Training Manager – Develops and delivers training content/oversees the training of both internal and external customers.
  • Store Manager – Obtains and maintains ASE certification. Manages overall daily operations of a store. Oversees customer sales, service needs and overall facilities of the store.
  • District Manager – Oversees the operations of a given number of stores in a certain geographical area. Establishes, implements and maintains policies and programs for the stores.
  • Regional Manager – Oversees the operations of a given number of districts in a certain geographical area. Staffs and trains store managers to operate stores according to company policy and strategic goals. Manages sales, cash flow, inventory, expenses and merchandising.

Executive Level – Leads the company by creating and communicating the company’s vision and mission, provides leadership, develops corporate strategies, creates and reviews goals and makes final decisions.

  • Vice President – Vice President of (Business Development, Store Operations), Division Vice President, Chief (Operating Officer, Financial Officer, Intelligence Officer, Executive Officer), President
  • Divisional Vice President – Oversees the operations of a given number of regions in a certain geographical area. Develops strategies that will contribute to and achieve the company’s objectives and strategic goals. Manages performance of Regional Managers.
  • Chief Financial Officer – In charge of the financial operations of the company, including accounting (Accounts Receivable and Accounts Payable).
  • Chief Information Officer – Oversees the Information Systems for the company including the help desk, computer systems and phone systems.
  • Chief Operating Officer – Manages the day-to-day operations of the entire company and reports to the CEO
  • Chief Executive Officer – The highest ranking corporate officer of an entire company, oversees the entire management of an organization. Works with a board of directors to achieve the company’s strategic goals.

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Technician – Works with traditional hand tools as well as high-level technology to perform both basic and complex repairs. Uses computerized shop equipment to diagnose and conduct repairs on sophisticated automobiles.

  • Automotive Master Technician – Diagnoses more complex problems and executes vehicle repairs. Has knowledge of integrated electronic systems and complex computer systems as well as traditional hand-crafted tools.
  • Automotive Technician – Inspects, maintains and repairs automobiles and light trucks that run on gasoline, electricity or alternative fuels. Performs basic care maintenance. Uses databases and available equipment for vehicle repair and maintenance. Diagnoses and repairs problems with the vehicle. Uses a variety of testing equipment, including hand-held and onboard diagnostic computers or compression gauges. Follows a checklist to ensure that they have examined every critical part of the vehicle.
  • Specialty Service Technician – Transmission technicians, tune-up technicians, automotive air conditioning repairers, front-end mechanics, brake repairers, crash repair specialists
  • Diesel Service Technician – Works on diesel-powered trucks, buses and equipment.

Customer Service – Creates a pleasant and welcoming environment for the customer and establishes a lasting relationship with them.

  • Customer Service Consultant – Writes repair order and is the first point of contact with customers. Makes sure that customers are receiving good service at every point of contact with the technicians. Tracks all vehicles and work order flow at all times. Works with technicians on customer service.
  • Automotive Service Manager – Oversees customer service consultant and handles customer complaints and service issues.

Management – Maximizes the efficiency, revenue and productivity of the service department and achieves the highest level of customer satisfaction.

  • Shop Manager – Oversees daily operations of shop including schedule, workflow and customer service. Conducts customer follow-ups regarding vehicle repairs and assists the customer service consultant with any service issues that arise.
  • General Manager – Oversees operations for a single store or for multiple store locations. Oversees profit and losses, human resources, marketing and financial operations for the shop. Makes purchasing decisions and oversees the hiring and terminating of employees.

Owner – Performs work of vice president, division vice president, chief (operating officer, financial officer, intelligence officer, executive officer), president.

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Human Resources – Oversees company talent recruitment, talent placement, employee relations and ensures the company’s work environment meets labor and employment laws.

  • Instructor/Trainer – Monitors, evaluates and records training activities. Offers specific training to employees to help them develop and improve certain skills. Monitors training costs, assesses training needs and evaluate training materials.
  • E-learning Specialist – Designs and delivers training using web-based software. Training is based on both technical and communication skills.
  • Benefits Administrator – Directs and plans day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, travel and accident plan, retirement plan). Supervises benefit administration and designs employee benefit programs.
  • Technical Support Advisor – Assists callers with product questions, manages help line. Assists engineering in identifying product issues.
  • Curriculum Designer – Creates learning and instructional material based on company learning objectives and learner needs.
  • Human Resources Manager – Recruits and staffs suitable employees, organizes departmental planning, oversees training and policy development, oversees employee communication, facilitation and compliance to regulatory concerns, oversees employee safety, welfare and health, administers employee compensation and benefits.
  • Payroll Specialist – Ensures accurate processing and recording of company’s payroll, provides timely and accurate financial information, participates in daily data entry payroll processing.
  • Technical Assistance Manager – Oversees tech line specialists. Provides training and coaching, and implements new procedures and technologies to ensure customer satisfaction.
  • Training and Operations Manager – Designs and implements corporate training programs, policies and procedures. Adapts training programs to include new technologies and fit corporate needs.
  • Director of Human Resources – Creates, manages and implements human resource services for company. Coordinates policies that align with company’s overall strategic goals. Assists with and advises manager of HR policies. Oversees overall safety of the workplace, staff hiring, development of HR department and development of a positive company culture.

Computer / Information Technology – Responsible for the information technology and computer systems that support company goals. Manages and operates Information technology resources and plans for effective use by employees and customers.

  • Web Administrator – Maintains website and blogs for company. Interacts with programmers and IT support and technicians.
  • Catalogue Specialist – Manages the creation, application and maintenance of product application manuscripts in physical and electronic formats. Creates catalogs for technical product information documents.
  • Technician – Keeps up to date with and applies knowledge of current computer and mobile technologies and product trends, uses tools and systems to apply technical processes and standards.
  • Information Technology Assistant – Assists with all PC hardware and some software. Writes programs.
  • Data Warehouse Specialist – Designs and implements company data warehousing activities. Provides support to warehouse users. Tests software systems or applications, coordinates troubleshooting support and monitors the structure, accuracy and quality of warehouse data.
  • Programmer – Codes data into computer language. Develops and writes computer programs specific to company. Programs websites.
  • Information Technology Manager – Takes care of company technology needs; maintains equipment, systems and employee IT support.

Marketing / Communications – Manages and orchestrates internal and external messaging and advertising to educate and provide a favorable view of the company to customers.

  • Web Designer – Designs website using code as well as coding programs. Obtains graphics for website, writes and delegates website copy. Creates visually appealing websites in accordance the company’s communication goals.
  • Public Relations Specialist – Promotes the organization by creating favorable communications material and releases it through various communications media. Establishes and maintains cooperative relationships with representatives of community, consumer, employee and public interests groups.
  • Marketing Coordinator – Researches industry, market, product, retail and customer trends to determine the potential sales of products. Uses publishing software to create marketing materials. Promotes products or services through internet marketing and other materials. Works with management team on various projects.
  • Communications Specialist – Assists with the creation and delivery of news and other information to both internal and external sources. Plans and coordinates media and marketing events. Composes press releases and other written material in accordance with the company’s communication needs.
  • Graphic Designer – Creates designs, concepts and sample layouts for company communication projects. Uses computer software to generate new images. Develops graphics and layouts for product illustrations, company logos and internet websites.
  • Product Marketing Manager – Develops a marketable product line program. Promotes company brand through marketing, advertising and promotional activities. Creates and updates marketing reports.
  • Director of Marketing – Plans, develops and implements all of the organizations marketing strategies, communications and public relations activities. Directs marketing, communications, public relations and design staff and coordinates at the strategic and tactical levels with other departments in the organization.

Sales – Responsible for the planning and implementation of sales techniques and customer relationships to meet company revenue goals.

  • Sales Analyst – Reports sales analysis with field sales, marketing and senior management team and observes execution of sales reports on the field.
  • Sales Representative – Assists customers with product information, delivery and installation services. Assists in the selection and purchasing of merchandise. Builds lasting customer relationships. Completes sales transactions.
  • Sales Manager – Supervises all aspects of sales people, conducts constant price shopping, travels to promote product. Establishes customer relationships and creates client accounts by using knowledge of product/service.
  • Sales Administrator – Maintains customer pricing and price files, processes rebates and marketing credits, produces monthly unit data and budget reports, oversees human resource compliance for sales-related items.
  • Sales Director – Plans and directs sales activities within the organization. Oversees sales team members. Maximizes revenue potential within an organization’s given area.
  • Area and Territory Sales Manager – Recruits new prospects and interacts with existing customers to increase the sales of the company’s products and services. Creates business plans for assigned accounts. Manages customer inventories to increase sales and reduce returns. Develops and maintains key account plans for all customers within that area/territory.
  • Strategic Accounts Manager – Oversees the merchandising, marketing and sales of a company’s product line with their assigned customer. Acts as a liaison between the company and the customer concerning the cataloging, pricing, warranty, advertising and training of a product.
  • Outside Sales – Conducts sales calls, delivers product, processes & picks up customer returns. Promotes awareness and use of products and services.
  • Sales Analysis and Planning Manager – Prepares sales forecasts and analyzes data to evaluate current sales goals. Develops sales quotas and forecasts for the sales team.

Accounting / Finance – Responsible for measuring, analyzing and communicating financial data and information for decision-making by company management and executives.

  • Buyer – Purchases materials and supplies from vendors. Prepares purchase orders based on approved requisitions and identifies opportunities to leverage volumes on selected commodities to obtain the lowest total cost of materials and services.
  • Accounts Payable – Takes care of paper and computer work, pays a given number of invoices and statements per month.
  • Accounts Receivable – Takes care of paper and computer work, handles and processes checks and cash, credit manager.
  • Pricing Coordinator – Analyzes market trends and sets prices.
  • Purchasing Coordinator – Orders all products for the company, conducts inventory control, handles pricing, paper and computer work.
  • Controller – Keeps track of company’s financial activities. Sets financial policies of the organization and supervises record-keeping. Sets budgets and conducts budget planning.

* content provided by autocarecareers.org

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Sales Consultant

Centre de L Auto M.S.L.

Journeyman Mechanic

Ville de Dollard-des-Ormeaux

Mechanic / Apprentice

Suly

Field Representative

Park N Fly Benefits

How the program works

  • Members select their departure city from the drop-down menu
    1. Choose Valet or Self-Park where applicable
    2. Enter their outbound and return dates
    3. Click find your rate
    4. The rates will automatically load
    5. Print a copy of the coupon
  • When exiting the lot
    1. Scan the printed Park’N Fly coupon at the Self-Park pay station
  • If members are using a Valet location
    • Hand a copy of the printed voucher to the agent at check-out or give them the discount code 1120313 once the code is entered by the agent the rate will automatically append to the AIA Canada rate program.
  • Discount Code 1120313
  • At check out members simply scan their pre-printed coupon the Valet or Self-Park pay station
  • When exiting the lot
    • Select form of payment
      1. Credit card
      2. Debit card
    • If they have any difficulties simply
      1. Manually enter 1120313 at the pay station and the rate will be applied
    • Scan the Park’N Fly ticket