Advancing skills in collision repair with Marcus Yeo

With over two decades of experience in the auto care industry, Marcus Yeo has witnessed the rapid evolution of vehicles, tools, and repair processes. Now an instructor at Vancouver Community College, Marcus knows the critical role of continuous training in keeping technicians relevant, skilled, and prepared for the challenges of modern collision repair. 

Marcus Yeo, I-CAR Canada

How long have you been in the industry? 

I have worked in the industry for 27 years. I started in restorations, made my way into flat-rate collision repair, and then did heavy truck, bus, and off-road equipment. I am currently an instructor of collision repair and refinishing at Vancouver Community College. 

Have you always wanted to work in the industry? 

Honestly, no. The plan was that I was supposed to be a third-generation accountant, but I soon realized that it was not for me—I felt a bit bored. I thought about how I would like to spend my time; I participated in some courses and decided to be in the automotive industry. I have been enjoying it ever since. 

What would you say is the importance of continued collision training? 

In order to stay in the know with the industry, I would say that it is a must—the vehicles, repair processes, tools, and equipment are all rapidly evolving. Today’s technicians are constantly learning, whether in a training program or on the floor with a tablet. They must attend this training, or they will quickly become irrelevant and obsolete. 

Why should technicians and companies consider I-CAR Canada training? 

When I first started delivering I-CAR Canada courses in British Columbia, and the certification of collision technicians became compulsory, I saw a wide range of skills and understanding. Now, when I see those technicians again, they are performing at a much higher level. Shop managers have also noticed; they have often commented on the improvement they have seen in their technicians after having them attend an I-CAR Canada course. 

What is the most important aspect of being an I-CAR Canada instructor? 

I would have to say it is to be vigilant. Vigilant in terms of holding firm to our standards and in a personal commitment to continuous learning and skill development, we can provide insightful coaching. 

About I-CAR Canada  

I-CAR is an international organization dedicated to providing the information required to perform complete, safe, and quality auto repairs.  

I-CAR Canada is a training and recognition program run by the Automotive Industries Association of Canada (AIA Canada), a not-for-profit organization representing, supporting and leading innovation in Canada’s $43.9 billion auto care sector.  

Aimed at up-skilling tradespeople in the collision industry, I-CAR training has been available in Canada since 1979 and has been operated by AIA Canada since 2010.