[Position Paper] Accreditation Programs – the Need of the Hour for the Canadian Collision Industry

Despite the centrality of vehicle ownership and maintenance to daily life, quality control in vehicle repair has only very recently become a matter of critical public interest. This position paper succinctly presents the macro-economic influences on collision repair and the challenges looming in the collision industry making a case for shop certification as the face of the future.

At present, the Canadian Collision Industry Accreditation Program (CCIAP) is the only national, not-for-profit, industry-driven program serving these ends. CCIAP incorporates the technical advantages of the OE programs by adopting the major OE repair, equipment and training recommendations, while resisting brand-specific motivations such as parts sales. Unlike OE programs, CCIAP utilizes a neutral and objective audit program. It is intentionally inclusive of the interests of all major industry stakeholders.

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