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e-Publications

AIA Canada offers various e-publications that relate to the automotive aftermarket industry. AIA Canada publications are available at no cost for members via their member account, otherwise available for purchase to non-members. Please note for purchases that are free, no credit information is required, but you will still need to complete the form to access the resources.


Product Description

(Executive Summary) The View from Here: 2015 Productivity Benchmarks in the Canadian Automotive Service Sector


In 2015, the Automotive Industries Association of Canada (AIA Canada) sponsored a survey of 572 Automotive Service Providers (ASPs), with a view to assessing the size, sales performance and intentions of the Canadian service sector. In comparison with a similar study in 2010, the hours sold per transaction show only minor change, suggesting that the efficiency of Canadian operations has changed little. Published February 2016. If you are an automotive service provider (ASP) and would like to purchase a copy of the report, at a discounted price, please contact membership (membership@aiacanada.com or (800) 808-2920) for payment details and download instructions.
(Executive Summary) The View from Here:  2015 Productivity Benchmarks in the Canadian Automotive Service Sector

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